Advanced Business Phone Systems
Drouillard & Associates' Phone VOIP PBX solutions provide your organization with modern, feature-rich telecommunications capabilities. Our systems leverage Voice over IP (VOIP) technology to deliver advanced calling features while reducing costs compared to traditional phone systems.
Based on powerful open-source technologies, our VOIP PBX solutions deliver enterprise-grade functionality at a fraction of the cost of proprietary systems or cloud-based phone services.
Cost Savings
Reduce telecommunications expenses with lower call rates, elimination of separate voice and data networks, and minimal hardware requirements.
Advanced Features
Access enterprise-level calling features including auto-attendants, voicemail-to-email, call queues, and conference bridges.
Flexibility
Support remote workers, multiple locations, and mobile users with a unified phone system that works anywhere with internet access.
Scalability
Easily add new users, departments, or locations without significant hardware investments or service disruptions.
Key Features
- Auto-Attendant: Professional automated greeting and call routing system
- Voicemail-to-Email: Receive voicemail messages as email attachments
- Call Queues: Efficiently manage incoming calls during busy periods
- Conference Calling: Host multi-party conference calls without third-party services
- Call Recording: Record calls for training, quality assurance, or compliance purposes
- Call Forwarding: Route calls to mobile phones or other destinations when needed
- Find Me/Follow Me: Ring multiple phones sequentially or simultaneously
- Interactive Voice Response (IVR): Create custom call flows with menu options
- Detailed Call Reporting: Track call metrics and analyze telecommunications usage
- Mobile Integration: Use smartphones as extensions of your office phone system
- CRM Integration: Connect your phone system with customer relationship management software
Benefits for Your Business
Enhanced Professionalism
Present a polished, professional image to callers with features like auto-attendants, music on hold, and call transfers.
Improved Productivity
Streamline communications with features that help employees connect more efficiently and manage calls more effectively.
Business Continuity
Maintain phone service during disruptions with automatic failover capabilities and geographic redundancy.
Remote Work Support
Enable employees to work from anywhere while maintaining full access to the company phone system.
Implementation & Support
Our team of experienced IT professionals will:
- Assess your current telecommunications needs and requirements
- Design a customized VOIP PBX solution
- Implement the solution with minimal disruption to your operations
- Port existing phone numbers to the new system
- Configure call flows, extensions, and advanced features
- Provide comprehensive training for your staff
- Deliver ongoing support and maintenance
Ready to modernize your business phone system?
Contact us today to schedule a consultation and discover how our Phone VOIP PBX solutions can enhance your telecommunications capabilities.
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